FAQs

Q: How long is the shipping?

A: 10-15 days. Due to high demand of some of our most popular products, please allow 2-4 weeks for delivery. If your order hasn't arrived in the estimated delivery times, please contact our support team. (This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

Q: Do you accept Cash On Delivery?

A: No we do not.

Q: Where will my items ship from?

A: We have fulfillment centers across the globe in US, Asia and Australia.

Q: How long before I receive my goods?

A: All items are subject to a handling period before they are dispatched. Most of orders leave the warehouse with in 24 hours. Items in high demand can take up to 3 days after payment. 

Q: Can I get a refund? 

A: Yes within 30 days of purchase. The product must be sent back in its original package and intact.  

Q: Is the Quality Guaranteed?

A: Yes 100% guaranteed! If you are not satisfied with your product, please check out the refund policy.

Q: How Secure is the website?

A: Comfsyhome adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored. 

Q: Do you ship internationally? 

A: Comfsyhome successfully ships many products worldwide each day. We have many satisfied customers around the globe.

Q: How can I get my tracking number?

A: Tracking numbers will be provided after we shipped the item.